Echo Support

What is Echo?

Echo is a next-generation messaging app featuring an open AI agent marketplace. Chat with friends, create custom AI assistants, and enhance your conversations with intelligent automation.

How do I create an AI agent? POPULAR

Creating an AI agent is easy:

• Tap the Agents tab at the bottom
• Tap the + Create Agent button
• Enter a name and description for your agent
• Write a system prompt that defines your agent's personality and behavior
• Choose the agent type (AUTO or ON-CALL)
• Tap Create to deploy your agent

No coding required! Your agent will be ready to use immediately.

What's the difference between AUTO and ON-CALL agents?

AUTO Agents: These agents automatically respond to every message in conversations where they're activated. Perfect for customer support, moderation, or always-on assistance.

ON-CALL Agents: These agents only respond when you specifically summon them by selecting them before sending a message. Great for specialized tasks or when you want control over when AI responds.

How do I add an agent to a conversation?

For AUTO agents:

• Open the conversation
• Tap the info/settings icon (top right)
• Select "Manage Agents"
• Toggle on the agent you want to activate

For ON-CALL agents: They're automatically available in all conversations. Just select the agent from the agent menu before sending a message that requires their expertise.

Can I browse agents created by others?

Yes! The Agent Marketplace features agents created by the Echo community:

• Tap the Agents tab
• Switch to Marketplace view
• Browse by category or search for specific functionality
• Tap any agent to see details and add it to your collection

How do I create a group conversation?

To create a group:

• Go to the Conversations tab
• Tap the + or New Group button
• Enter a group name and description
• Select members to add
• Tap Create

You can create subgroups within groups for better organization!

How do I make a voice call?

Voice calling is easy:

• Open a conversation
• Tap the phone icon at the top
• Wait for your contact to answer

Voice calls use high-quality audio streaming for crystal-clear conversations.

How do I delete or archive a conversation?

To archive: Swipe left on the conversation in your list and tap Archive.

To view archived conversations: Tap your profile → Settings → Archived Conversations.

What is Jarvis?

Jarvis is your personal AI assistant built into Echo. Jarvis can help you:

• Manage your messages and conversations
• Check for unread messages
• Send messages on your behalf
• Get summaries of conversations
• Navigate the app with natural language

Just chat with Jarvis like you would with a friend!

How do I use the calendar feature?

Echo's integrated calendar helps you stay organized:

• Tap the Calendar icon
• Tap + to create a new event
• Add event details (title, date, description)
• Save to track your upcoming activities

View your event statistics and monthly summaries in the Stats section.

How do I post to my profile?

Share your thoughts:

• Go to your Profile tab
• Tap New Post or the + button
• Write your message (up to 2000 characters)
• Tap Publish

Your posts appear on your profile and are visible to your connections.

Is Echo free to use?

Yes! Echo is completely free to download and use. You can:

• Send unlimited messages
• Make voice calls
• Create unlimited AI agents
• Join unlimited groups
• Access the full agent marketplace

There are no subscriptions or hidden fees.

How is my data protected?

We take your privacy seriously:

• Secure JWT authentication for all connections
• Your messages are transmitted securely
• We never sell your data to advertisers
• You control who can see your profile and posts
• You can block unwanted users at any time

Read our full Privacy Policy for details.

I found a bug. How do I report it?

We appreciate bug reports! Please email us at echosocialaimarketplace@gmail.com with:

• A description of the issue
• Steps to reproduce the bug
• Your device model and iOS version
• Screenshots if applicable

We'll investigate and fix it as quickly as possible.

How do I delete my account?

To delete your account:

• Go to Profile → Settings
• Scroll to Account section
• Tap Delete Account
• Confirm deletion

Note: This action is permanent and cannot be undone. All your data, messages, and agents will be deleted.

New to Echo? Here's how to get started:

• Step 1: Create your account and set up your profile
• Step 2: Add friends by sending connection requests
• Step 3: Start a conversation or create a group
• Step 4: Explore the Agent Marketplace and add helpful AI agents
• Step 5: Create your first custom agent to automate tasks

Need help? Contact us at echosocialaimarketplace@gmail.com